Gleam · Live Now

Gleam. Your Reputation
Grows While You Sleep.

Gleam drafts a reply to every Google review in your voice, based on what the review actually says.
You approve in two taps. It posts — within minutes, every time.

Book a Demo → Free Review Audit

or call/text (253) 642-2890 — Rune answers 24/7

68%
of consumers won't book a business
rated below 4 stars
BrightLocal 2026
19%
of consumers expect a
same-day review response
BrightLocal 2026
18%
more revenue for businesses that
respond to every review
BrightLocal 2026
The Problem

Your Reviews Are
Going Unanswered.

A patient left a 3-star review at 7pm on a Tuesday. You were finishing up with a patient. By the time you saw it, it was Wednesday morning. Two other patients had already read it — with no response.

97% of consumers read reviews before choosing a local business. 31% require at least a 4.5-star rating before they'll even consider booking. And 56% change their mind about a business based on how it responds — or doesn't respond — to a complaint.

What this looks like in practice
You get a 3-star review at 7:14 PM. You're off the clock.

Without Gleam, it sits there — no response, no context, no recovery — for 12 hours or more.

Every prospect who reads it during that window sees a business that doesn't respond to complaints.

With Gleam, a draft reply is ready within minutes. You approve it in two taps. It posts before most of your competitors have even seen the notification.
Source: BrightLocal Local Consumer Review Survey, 2026
New Review — 7:14 PM
★★★☆☆
"The scheduling was a mess. I won't be coming back."
Gleam Draft Ready — 7:20 PM
"Hi Sarah — I'm really sorry your experience didn't match what we aim to deliver. Scheduling hiccups are frustrating and you deserved better. I'd love the chance to make it right — please reach out directly and we'll take care of you."
Draft awaiting your approval · Tap to post
How Gleam Works

Three Steps.
Zero Guesswork.

Step 01
Review Appears

A new Google review posts on your business profile. Gleam sees it within minutes — 1-star or 5-star, every review gets the same attention.

Step 02
Gleam Reads & Drafts

Gleam reads the actual review — the specific words, the specific complaint or compliment — and drafts a reply in your voice. No templates. No wrong names. No hallucinated context.

Step 03
You Approve in 2 Taps

You get a notification. You review the draft. Tap approve — or edit and approve. Nothing posts without your sign-off. Gleam never acts without you.

HIPAA note for dental clients: Gleam is built on a HIPAA-compliant stack. It never references protected health information in review responses. A Business Associate Agreement (BAA) is available for all dental clients.

Why It Matters

AI That Reads
The Actual Review.

Most AI review tools use templates. They insert a name field, fire a generic "thanks for the feedback" reply, and call it done. The problem: they thank "Sarah" when the review was from "Mike." They respond warmly to a complaint about a broken appointment. They make things worse.

Gleam reads the review before it writes a word. Every response is specific to what that person actually said. That's the difference between AI that helps your reputation and AI that damages it.

Template AI
"Thanks Sarah for the great feedback! We love hearing from our patients. See you next time!"

(The review was from Mike. It was a complaint about a 90-minute wait.)
Gleam
"Hi Mike — a 90-minute wait is not acceptable and I completely understand the frustration. We had an unexpected situation that day and should have communicated it better. I'd like to make this right — please reach out directly."
Template AI
"We appreciate your kind words and hope to see you again soon!"

(The review was 2 stars and mentioned staff being rude.)
Gleam
"I'm sorry to hear your experience with our team didn't reflect our standards. That's not how we want any patient to feel and I take it seriously. I'd welcome the chance to speak directly."
Bonus Feature

GBP Post
Automation.

Gleam also writes and publishes posts to your Google Business Profile on a schedule you control. Most service businesses post zero times per month. Google rewards active profiles with higher local rankings. Gleam makes sure you're always active — without you ever thinking about it.

  • Weekly GBP posts written in your voice and published automatically
  • Service spotlights, seasonal offers, and care tips — content that signals relevance to Google
  • Consistent posting keeps your profile ranking above inactive competitors
  • You can review and edit before each post goes live, or let Gleam run on autopilot
  • No stock photos. No generic content. Everything is specific to your business.
Google Business Profile · Upcoming Posts
Spring HVAC tune-up special Posted
Meet the team — meet our lead tech Posted
What to do when your AC stops... Scheduled Mon
Emergency service — we're available 24/7 Scheduled Fri
The Research

Why This Matters
For Your Business.

97%
of consumers read online reviews before choosing a local business. Your reputation is your marketing.
BrightLocal Local Consumer Review Survey, 2026
68%
of consumers won't use a local business rated below 4 stars. 31% require 4.5 stars or higher before booking.
BrightLocal Local Consumer Review Survey, 2026
56%
of consumers change their opinion of a business based on how it responds to reviews — positive or negative.
BrightLocal Local Consumer Review Survey, 2026
2×
more likely to book a provider who has 50+ reviews versus one with fewer. Volume and recency both matter.
BrightLocal Local Consumer Review Survey, 2026
Ready to Start

YOUR REPUTATION
SHOULDN'T WAIT.

Book a 20-minute demo and we'll show you exactly what Gleam would do for your specific business — and how quickly you'd see results. Or skip the demo and start with a free Google review audit.

Book a Demo →

or call/text (253) 642-2890 — Rune answers 24/7

⭐ Free Google Review Audit — No Demo Required

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No long-term contracts · Cancel anytime · HIPAA-compliant stack

COMMON QUESTIONS

How does Gleam respond to Google reviews without sounding robotic?
Gleam reads the actual text of each review before drafting a response. It references specific things the reviewer said — the wait time, the staff member they mentioned, the particular service — which makes the reply sound like it came from someone who actually read the complaint. No templates. No fill-in-the-blank. Just a response written for that specific review.
Is Gleam HIPAA compliant for dental practices?
Yes. Gleam is built on a HIPAA-compliant infrastructure and a Business Associate Agreement (BAA) is available for all dental clients at no extra cost. Gleam is designed to never reference protected health information in a public review response — it responds to what the reviewer publicly posted, nothing more.
How quickly does Gleam respond to Google reviews?
Gleam drafts a reply within minutes of a new review appearing and notifies you for approval. According to BrightLocal's 2026 Local Consumer Review Survey, 19% of consumers expect a same-day response and 81% expect one within a week. Gleam consistently beats both benchmarks — assuming you approve the draft when you see the notification.
Does Gleam post review responses without my approval?
No. Every reply requires your sign-off before it posts. You get a notification, read the draft, and tap approve or edit. This is intentional — your reputation is yours, and no AI should be posting to your Google profile without your explicit permission. Gleam's job is to do the work so you can make the decision in two taps, not to remove you from the loop.
What is GBP post automation and why does it matter?
Google Business Profile posts are short updates that appear on your Google listing — service spotlights, offers, news, and seasonal content. Most service businesses post zero times per month because it takes time to write something. Google rewards active profiles with better local search ranking, which means more calls and more bookings. Gleam writes and schedules these posts automatically so your profile stays active and visible without you doing anything.
How is Gleam different from Birdeye or Podium?
Birdeye and Podium are large platforms that review management is one feature of dozens. Gleam is purpose-built for one job: making sure every Google review gets a real, specific, on-brand response without you spending time on it. No platform bloat, no seat-based pricing for features you'll never use. And unlike most AI review tools, Gleam reads the actual review — it doesn't use templates that produce generic or occasionally embarrassing replies.