Gleam drafts a reply to every Google review in your voice, based on what the patient actually said — no templates, no wrong names, no hallucinated context.
You approve in two taps. It posts — HIPAA-compliant, every time.
or call (253) 340-8863 — Rune answers 24/7
A patient left a 3-star review at 7pm on a Tuesday. You were finishing up with a patient. By the time you saw it, it was Wednesday morning. Two other patients had already read it — with no response.
97% of consumers read reviews before choosing a local business. 31% require at least a 4.5-star rating before they'll even consider booking. And 56% change their mind about a business based on how it responds — or doesn't respond — to a complaint.
A new Google review posts on your business profile. Gleam sees it within minutes — 1-star or 5-star, every review gets the same attention.
Gleam reads the actual review — the specific words, the specific complaint or compliment — and drafts a reply in your voice. No templates. No wrong names. No hallucinated context.
You get a notification. You review the draft. Tap approve — or edit and approve. Nothing posts without your sign-off. Gleam never acts without you.
HIPAA-compliant for dental practices: Gleam runs on a HIPAA-compliant infrastructure and a Business Associate Agreement (BAA) is included with every dental plan — at no extra cost. Gleam never references protected health information in a public review response. It responds only to what the patient chose to post publicly.
Most AI review tools use templates. They insert a name field, fire a generic "thanks for the feedback" reply, and call it done. The problem: they thank "Sarah" when the review was from "Mike." They respond warmly to a complaint about a broken appointment. They make things worse.
Gleam reads the review before it writes a word. Every response is specific to what that person actually said. That's the difference between AI that helps your reputation and AI that damages it.
Gleam also writes and publishes posts to your Google Business Profile on a schedule you control. Most service businesses post zero times per month. Google rewards active profiles with higher local rankings. Gleam makes sure you're always active — without you ever thinking about it.
Gleam is building direct integration with the practice management systems your dental team already uses — so review context is richer, responses are smarter, and your front desk spends even less time thinking about reputation management.
Powered by Sikka ONE API · 400+ practice management systems · Integration launching soon — not yet live
Book a 20-minute demo and we'll show you exactly what Gleam would do for your specific practice — and how quickly you'd see results. Or skip the demo and start with a free Google review audit.
or call (253) 340-8863 — Rune answers 24/7
No long-term contracts · Cancel anytime · HIPAA-compliant stack · BAA included